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You can purchase reduced-fee tickets for shows at the Majestic Theatre, The Sylvee, The Orpheum Theatre, and High Noon Saloon in person at The Sylvee and Coliseum box offices during the below hours. A $2 per ticket fee may still apply for tickets purchased in person at The Sylvee box office. If tickets remain, they can also be purchased (credit card only) at the Majestic box office on show nights starting 30 minutes prior to door time.

Wednesday, Friday, and Saturdays: 10AM – 3PM
+ Event days 2 hours prior to showtime – headlining act goes on stage

Fridays: 10AM – 3PM
+ Event days 2 hours prior to showtime – headlining act goes on stage

You can purchase gift cards in person at The Sylvee box office during their business hours or online at our merch store.

Gift cards are redeemable in person at The Sylvee box office for concert tickets to shows at all of our venues in town – The Sylvee, Majestic Theatre, High Noon Saloon, and The Orpheum Theater. Check your gift card balance HERE.

We are moving towards strictly digital tickets along with a lot of the music industry.

Each digital ticket will have a scannable barcode that can also be added to your smartphone’s wallet in advance so you don’t have to worry about poor cell service. NOTE: Your barcode includes technology to protect it, so you won’t be able to use screenshots or print outs. A short video tutorial can be found here.

All guests picking up tickets at Will Call must show a photo ID, credit card used to purchase the tickets, and ticket confirmation number. Will Call tickets can only be picked up the night of the event by the ticket purchaser.  If a friend needs to use your tickets or will be arriving separately, you can transfer tickets in your Ticketmaster account.

Artist guest lists are usually at the box office about a half hour before doors open on the day of the show. To redeem your tickets, please present your valid Photo ID. To avoid any confusion, we recommend double checking with your contact the day before the show to eliminate any miscommunication the night of.

All ticket sales are final. Tickets will only be refunded if an event is canceled. Show times and support acts are subject to change without notice. In the event that a show is canceled, refunds are available at the point of purchase. For online purchases, refunds will be issued automatically to the card on which the tickets were purchased.

Our policy is children age 2 and under in arms do not need a ticket. Occasionally specific shows might have their individual policies which would supersede our venue policy. These instances would be indicated on the ticket link. We also strongly recommend a form of protective ear covers to protect your kiddo’s sensitive ears.

For shows with age restrictions (18+ or 21+), minors would be allowed if accompanied by a parent or legal guardian.


Bags (max size 12″ x 6″ x 12″) are allowed and will be searched upon entry. Exceptions will be made for necessary medical equipment and bags for nursing mothers. We encourage you to pack light with only the necessities to make the entry process as smooth as possible.

We are a cashless facility meaning that we are unable to accept cash as a form of payment.

  • Our Box Office will only accept credit and debit.
  • Our Bars will only accept credit, debit, Apple Pay, and Google Pay.

Please note that artist merchandise sales are separate and may still accept cash.

Yes, our entrance is at street level. Once inside the venue, there is a ramp along the right of the venue which gives you access to the main floor. Bathrooms are accessed via a lift. If you need special assistance, please contact

A single sealed water bottle up to 20oz or an empty water bottle is allowed.  Hydration packs are also allowed as long as they are empty.

  • No guns, knives, weapons, pepper spray, projectiles of any kind, or any other item that could be used to inflict harm.
  • No replica weapons.
  • No drugs, drug paraphernalia or illegal substances of any kind.
  • No outside food or unsealed liquids or gels. A single, sealed water bottle up to 20oz or empty bottle is allowed.
  • No personal video cameras, Go-Pros, selfie sticks, drones, masks or laser pointers.
  • No professional audio, video, or audio recording equipment – (including detachable lenses, tripods, zooms or commercial use rigs)
  • No jewelry or clothing that could inflict harm.
  • No umbrellas.
  • No backpacks or large bags over 12″ x 6″ x 12″This list of prohibited items is not inclusive and subject to change at the discretion of venue management and security.

Patrons are allowed to bring in a small personal camera. Professional cameras, or anything with a detachable lens is not allowed without a photo pass from the artist. Please note that permission to take photos is at the discretion of the artist. Cell phone usage and any photography is typically prohibited at all comedy performances.

Majestic Theatre is located at 115 King Street in the First Settlement District a block off the Capitol Square in downtown Madison, WI.

If you left an item at the Majestic please fill out our Lost & Found form and our venue staff will contact you if your item is found.  Items will be kept for 30 days after the event and then donated to local charity.

A majority of our shows are all ages, although occasionally a show is restricted to 18+ or 21+. Minors are welcome to attend any of our shows, no matter the age limit, when accompanied by a parent or legal guardian. Please check our calendar for age restrictions on specific shows and events.

We do not serve food, but there are several restaurants very close by in the First Settlement District, around the Capitol Square, and on State Street.

The Majestic Theatre is dedicated to providing a safe environment. Public and private security will be present throughout the entire event. The Security Staff will be available to assist your needs including any medical requests.



Please fill out this form at least one month before your event to give our staff an opportunity to review your donation request. Due to the high volume of donation inquiries that FPC Live receives, we may not be able to accommodate each organizations request.